Contact Us

We're Here to Help

Welcome to VSONOV Customer Support!

At VSONOV, we value every customer and are committed to providing friendly, helpful, and responsive service.

Whether you have a question about our women's fashion collections, need help choosing the right size, or require assistance with an existing order, we're here to help make your shopping experience as smooth as possible.

Get in Touch

Have a question? We'd love to hear from you!

Customer Service Email:
[email protected]

Official Website:
https://vsonov.com/

Our customer service team aims to review and respond to enquiries as soon as reasonably possible.

How Can We Help?

Our support team can assist you with:

• Product Enquiries – Questions about clothing styles, fabrics, colours, and availability.

• Size & Fit Assistance – Guidance on product measurements and size charts.

• Order Support – Order confirmations, order status, and purchase enquiries.

• Shipping & Delivery – Shipping information, tracking updates, and delivery questions.

• Payments – Payment-related questions and checkout assistance.

• Returns & Exchanges – Help with eligible returns, size exchanges, and refund requests.

• After-Sales Support – Assistance with damaged, incorrect, or missing items.

Need Help With an Existing Order?

To help us locate your order and assist you more efficiently, please include the following information when contacting us:

• Your order number

• The email address used during checkout

• A brief description of your enquiry

• Relevant photographs, if applicable

Please do not include passwords, complete payment card numbers, or other sensitive payment credentials in your message.

Our Company Information

Store Name: VSONOV

Legal Business Name:
ANTOR INTERNATIONAL ECOMMERCE LIMITED

Registered Business Address:

Room 13, 7/F House of Corona
50 Hung To Road, Kwun Tong
Kowloon, Hong Kong

Customer Service Email:
[email protected]

Website:
https://vsonov.com/

Please note: Our registered business address is not necessarily a product return address. For returns or exchanges, please contact customer service first to obtain the appropriate return instructions.

Thank You for Choosing VSONOV

Your questions and feedback are important to us.

We're always happy to assist with your shopping enquiries and help you find the information you need.

Thank you for visiting VSONOV. We look forward to hearing from you!

VSONOV — Style Your Everyday.

© 2026 VSONOV. Operated by ANTOR INTERNATIONAL ECOMMERCE LIMITED. All Rights Reserved.